Terms and Conditions

1. Introduction

Welcome to novarenselect.com. These Terms and Conditions govern the sale of products through our website. By placing an order with us, you agree to comply with and be bound by these terms.

2. Company Information

Website Name: novarenselect.com
Contact Email: support@novarenselect.com
Business Address: Avenue de Muret, 31300 Toulouse, France

3. Products

We strive to provide accurate descriptions and images of the products listed on our website. However, we cannot guarantee that the colours, sizes, or other details you see on your screen will exactly match the actual product due to differences in monitors or display settings.

4. Orders and Payment

By placing an order, you make an offer to purchase the products listed in your order. We reserve the right to accept or reject your offer at our discretion.
We accept payments via [Insert Payment Methods, e.g., PayPal, Credit Card]. Payment is processed securely through our payment provider.

5. Shipping

Order Processing Time: All orders are dispatched within 48-72 hours after confirmation of payment.
Shipping Method: We offer standard international shipping with tracking to ensure the safe and timely arrival of your products.
Delivery Time: Delivery generally takes between 7-10 business days after dispatch, depending on the destination. Please note that delivery times are estimates and can be subject to change due to customs or other external factors.

6. Shipping Costs

Shipping costs are calculated at checkout and depend on the delivery location and the size/weight of the products ordered. Any customs or import duties are the responsibility of the customer.

7. Returns and Refunds

We want you to be happy with your purchase. If for any reason you are not satisfied with your order, you may request a return or exchange within 14 days of receiving the product.
To initiate a return, please contact us at support@novarenselect.com.
Returned products must be in their original, unused condition, and shipping costs for returns are the responsibility of the customer unless the product is faulty or incorrect.

8. Cancellations

You may cancel your order before it is dispatched. Once the order is processed and shipped, cancellations cannot be accepted.

9. Liability

While we take every care to ensure the accuracy and quality of our products, we are not responsible for any indirect, consequential, or incidental damages arising from the use of the products purchased on our website.

10. Privacy and Data Protection

We value your privacy. For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy page.

11. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes that arise will be resolved under the jurisdiction of the courts in Australia.

12. Changes to the Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated terms will be effective as soon as they are posted. We encourage you to review these terms regularly.

13. Contact Us

If you have any questions or concerns about our Terms and Conditions, please do not hesitate to contact us at support@novarenselect.com.